Update 22feb2021: Added note about enabling SMTP Authentication.
Not too long ago, the Exchange product group enabled Modern Authentication (or OAuth2) support for IMAP and SMTP in Exchange Online, and shortly after for POP3 as well. This support was much needed with the imminent deactivation of Basic Authentication. With Modern Authentication available, vendors, developers as well as organizations running custom scripts are given time to adopt Modern Authentication where applicable.
By delaying the original end date of Basic Authentication from October 13, 2020 to Q3’ish 2021 due to the Corona situation, the adoption period is increased significantly. That does not mean however developers and organizations can sit back and relax: Act sooner rather than later, the end of Basic Authentication is nigh.
The benefits of Modern Authentication are of course that it is a more secure model (e.g. resistant to password spray attacks), as well that it can leverage Microsoft 365 functionality like Conditional Access to limit protocols to certain locations.
That said, in this article I will show you how to approve usage of a popular 3rd party e-mail application Thunderbird, using IMAP protocol in conjunction with the Modern Authentication scheme. The procedures below have been run against Thunderbird 78.0b4 on Windows as well as Ubuntu.
Third Party Applications Before we move on to Thunderbird, we first make sure the organization settings allow for third party applications to access your mailbox Exchange Online. This process has been blogged about for common popular applications, such as the native iOS Mail app or the Gmail app on Android. So, how to go ahead if your organization restricts access to third party applications, and they only want to allow specific applications, which is of course good practice.
The easiest way to add Thunderbird to the allowed applications and grant consent to the organization, is by constructing an admin consent URL. To construct the consent URL, take the following URL:
Replace <TenantID> with your Tenant ID. This piece of information can be found under the Azure Active Directory blade in the Azure portal.
Replace <AppID> with the Application ID (sometimes also referred to as Client ID) of the application you want to provide consent for. As we can see in the table below, the ID of Thunderbird is 08162f7c-0fd2-4200-a84a-f25a4db0b584.
Application
ID
Thunderbird
08162f7c-0fd2-4200-a84a-f25a4db0b584
Gmail app
2cee05de-2b8f-45a2-8289-2a06ca32c4c8
iOS Accounts (Apple Mail app)
f8d98a96-0999-43f5-8af3-69971c7bb423
Open your browser, and visit this URL as an administrator. You will be greeted with a consent form, in which you will be asked to accept for your organization. Because the redirect_uri is empty here, you will likely be send to a non-existing location after giving consent, but that’s OK.
When you look at the Enterprise Applications blade in the Azure Portal, you will notice the Thunderbird app has been added. Here you can further customize it, like any enterprise application supporting Modern Authentication, e.g.
Restrict access to specific users or groups.
Use Conditional Access to restrict access to certain locations.
Another thing to note is that permissions for Thunderbird app will have been translated to the following Graph permissions:
API
Permission
Type
Microsoft Graph
Read and write access to mailboxes via IMAP.
Delegated
Microsoft Graph
Read and write access to mailboxes via POP.
Delegated
Microsoft Graph
Read and write access to mailboxes via SMTP AUTH.
Delegated
Microsoft Graph
Sign in and read user profile.
Delegated
We should now be ready on the back-end.
Thunderbird Now as an end user, start Thunderbird. Do not start configuring the account yet, as we first need to modify a Thunderbird setting to allow for successful Modern Authentication through a browser popup. Click the ‘hamburger’ menu to open the Options window. Scroll all the way down, and open the Config Editor. Click ‘I Accept the risk’. In the settings overview, set General.UserAgent.CompatMode.Firefox setting to True:
Preference Name
Status
Type
Value
general.useragent.compatMode.firefox
modified
boolean
True
Close the Config Editor and Preferences tab. We can now set up our account in Thunderbird.
Select Add Mail Account, and enter your name and e-mail address. You can leave the password empty, as we will be using an Oauth token which we will retrieve later on. Press Continue to have Thunderbird figure out where your mailbox is hosted. When it properly discovers the mailbox location, it will set the configuration as follows:
If Thunderbird can’t figure out your settings (for some reason the Windows build could, but the Ubuntu build couldn’t), configure them as indicated above. We can’t select OAuth2 for authentication here, so leave Authentication as is; we will correct this right after we click Done.
Note: Configure manually would be the place you expect to set authentication to OAuth2 straight away, but with the build we used, the OAuth2 option is not available from the manual account setup dialog. Therefore, we need to set up the account and correct settings afterwards.
In the Server Settings window related to your account, select OAuth2 authentication:
In the Outgoing Server (SMTP) settings, select Offic365 (Microsoft) – smtp.office365.com, click Edit and set authentication for outbound SMTP to OAuth2 as well. Note: The Thunderbird build running on Ubuntu doesn’t provide the OAuth2 authentication option for SMTP.
When finished, click ‘Get Messages’. The familiar Microsoft 365 authentication browser dialog should show up. After signing in, the next question will be to grant consent to the Thunderbird application to it can access your mailbox data and send e-mail:
Note that this dialog can not be suppressed, as currently only interactive applications are supported. If you are working on an app or script which needs unattended access, please use Graph API.
After the user provides consent, Thunderbird is ready and will start fetching your default folders and mail items. If you want to view additional folders, you need to subscribe to them by right-clicking the account and picking Subscribe. Only folders with mail-items are supported, despite you can select every folder in your mailbox including Calendar or Contacts.
Note: If you encounter problems sending messages, please check the CASMailbox setting SmtpClientAuthenticationDisabled. If it is set to $true, you need to disable it to enable SMTP authentication, e.g.
Logging If you have people in your organization requiring some form of proof that Modern Authentication is being used, you can use the Enterprise Applications / Sign-Ins view from the Azure Active Directory portal.
Alternatively, you can use Thunderbird’s built-in logging capabilities. To accomplish the latter, set the following environment variables before starting Thunderbird:
ok, thanks! I see it now indeed. Must have missed that, sorry. I have used that version too the last few weeks to access (shared)mailboxes with MFA in o365. Didn’t have to set that ‘general.useragent.compatMode.firefox’ option though. Good post, thanks!
Thanks, so it’s a YMMV. I had to set it on Ubuntu. I normally only refer to non-default settings, e.g. Javascript also needs to be enabled (which it is by default).
It appears that modifiying SmtpClientAuthenticationDisabled (which is blank by default) on user mailbox did the trick.
Set-CASMailbox -SmtpClientAuthenticationDisabled $false
After this thunderbird started to send emails.
Your organization need to have enabled 3rd party apps or have configured this app for you in order for it to allow the organization – or individuals – to use 3rd party apps like Thunderbird to access your data.
Hi, I wonder if you can help me with answering this question. Following your post and looking up other resources, I have set up an application that is able to allow me to get IMAP access (using OAUTH2) from Office 365. I also have it set up to allow me to send e-mail using SMTP (using OAUTH2), however my employer’s sysadmin says that he has disabled SMTP because he can not see how it can be enabled only for OAUTH2 and not also for basic authentication. (He says that SMTP auth became the favorite way for hackers to test credentials against our systems.) His concern is that he can’t just enable SMTP auth with Oauth, but thinks that he can only enable both. So, is it possible to have fine grained control such that SMTP authentication with OAUTH2 is enabled but not with basic AUTH. Thanks for answering if you know the anwer.
Hi Michael,
I have followed all the steps, but when I get to the Fetch emails step in Thunderbird, I receive a message that IMAP outlook.office365.com doesn’t support the selected authentication method. Do you know what could be?
The selected authentication method hasn’t been configured (eg OAuth2) or has been disallowed (eg Basic Auth/Normal Password) by your admins. OAuth2 needs to be explicitly configured by your tenant admins (first part of article).
Hello Michel,
i follow all steps, but still not working. THe system, SMTP, could send out the email.
I received a message: Access to server smtp.office365.com with username not success.
retry – insert a new password – cancel
What is “the system”? When you configured Thunderbird with the smtp.office365.com host as SMTP endpoint, and provided the Thunderbird app – or any app withing to perform IMAP/SMTP using OAuth – with proper permissions, you should be OK, eg. “Read and write access to mailboxes via SMTP AUTH”. Also be advised that not all providers allow outbound traffic on port 25/465/587, which effectively blocks you from sending mail via SMTP from a client.
With basic AUTH disabled for all users, it is possible for an Exchange server to have SMTP switched on with OAuth2 at least for some users? We want SMTP with basic AUTH for all 2000 users disabled by default but SMTP with OAuth2 enabled for all or some users. How is this done? I am looking for detailed instructions. Thanks!
On-premises, you cannot selectively disable basic auth for SMTP, i.e. through authentication policies in Exchange 2019. You can only disable Basic Authentication for some protocols using Exchange 2019, EAS, AutoDiscover, IMAP, MapiHttp, OAB, POP RPCHttp and EWS – see legacy authentication parameters for https://docs.microsoft.com/en-gb/powershell/module/exchange/new-authenticationpolicy
Thanks, what about disabling basic auth for SMTP and switching modern oauth2.0 for SMTP on only (for specific mailboxes, perhaps). Can this be done? I am not interested in basic AUTH, but in SMTP only with modern oauth2.0.
We have disabled the legacy auth in our mail environment, but now the users who had Thunderbird cannot sync their shared mailboxes, no issue with the personal accounts using Oauth2. Before disabling the legacy auth everything worked like a charm.
The app is registered in Azure, and everything looks fine. Any clue about what could be happening?
Thanks for answering, yes, in the sign-ins section I can see some interrupted requests while using TH, but just to provide more insights on the topic we’ve been able to configure the accounts in Thunderbird but in the username, we used the shared mailbox UPN (mailbox alias@tenant primary domain) that not match the actual shared mailbox address, using the mail address did not work as it does in Outlook.
Did you change something else? When configuring shared mailboxes with mailbox-alias@tenant primary domain, I still have the message “User is authenticated but not connected”
Great Article, thank you MIchel. I have a test case in a test tenant where once you authorise the thunderbird app it has removed OWA and Outlook for all users…
This was due to my test tenant expiring. I spun up a new tenant and re-tested and all OK. On another note my test Thunderbird app doesn’t out of the box sync the GAL or pull down a copy of the calendar. A few extra plugins required to get this to work “out of the box”. In my opinion I would suggest using Outlook or OWA instead. Thunderbird is a bit limited in its use case for modern auth and proper collaboration setup out of the box
Very nice article. I followed the steps, but am hitting a snag.
I am using a personal outlook.com account. Thunderbird presents the MSFT login screen, but gives me the error “You can’t sign in here with a personal account. Use your work or school account instead.”
The authentication link works in a browser if I change the tenant from “common” to my personal tenant ID.
Is there any way to configure things so the common tenant works?
![clip_image001[14]](https://eightwone.com/wp-content/uploads/2020/07/clip_image00114_thumb.png "clip_image001[14]")
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EighTwOne (821) 
Hi Michel,
What version of Thunderbird are you using? The beta channel?
Thanks,
Eric
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78.0b4 to be exact (Windows & Ubuntu). Was mentioned, but I’ll mention the builds more clearly.
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ok, thanks! I see it now indeed. Must have missed that, sorry. I have used that version too the last few weeks to access (shared)mailboxes with MFA in o365. Didn’t have to set that ‘general.useragent.compatMode.firefox’ option though. Good post, thanks!
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Thanks, so it’s a YMMV. I had to set it on Ubuntu. I normally only refer to non-default settings, e.g. Javascript also needs to be enabled (which it is by default).
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Hi evegter. How did you manage to get access to shared mailboxes with MFA in Thunderbird? I can’t auth in IMAP with the usual \. Thank you!
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This worked for IMAP (can fetch emails) , but is still failing for SMTP , is there some extra step to enable that on Office365 side?
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No. Did you check SMTP AUTH permissions was configured in the API permissions for the app?
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It appears that modifiying SmtpClientAuthenticationDisabled (which is blank by default) on user mailbox did the trick.
Set-CASMailbox -SmtpClientAuthenticationDisabled $false
After this thunderbird started to send emails.
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Thanks for the heads-up.
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This is gold. Thank you so much, after one day of trying this feels amazing.
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Hi Michel,
I replaced the and in the URL below for getting admin consent:
https://login.microsoftonline.com//oauth2/authorize?client_id=&response_type=code&prompt=admin_consent
However, I got the following message:
Sorry, but we’re having trouble signing you in.
AADSTS90013: Invalid input received from the user.
I don’t think my organization will grant admin consent for this. I will not be able to contact my organization admin to do something like this.
Is there any other ways to make this work?
Thanks
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I suspect something was removed from your comment; alternative to admin consent URL would be:
https://login.microsoftonline.com//adminconsent?client_id=
Your organization need to have enabled 3rd party apps or have configured this app for you in order for it to allow the organization – or individuals – to use 3rd party apps like Thunderbird to access your data.
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Hi, I wonder if you can help me with answering this question. Following your post and looking up other resources, I have set up an application that is able to allow me to get IMAP access (using OAUTH2) from Office 365. I also have it set up to allow me to send e-mail using SMTP (using OAUTH2), however my employer’s sysadmin says that he has disabled SMTP because he can not see how it can be enabled only for OAUTH2 and not also for basic authentication. (He says that SMTP auth became the favorite way for hackers to test credentials against our systems.) His concern is that he can’t just enable SMTP auth with Oauth, but thinks that he can only enable both. So, is it possible to have fine grained control such that SMTP authentication with OAUTH2 is enabled but not with basic AUTH. Thanks for answering if you know the anwer.
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Option 1 is to create a conditional access policy, blocking basic authentication for the mailboxassociated with the app (IMAP, POP and SMTP are considered ‘other clients’). https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/block-legacy-authentication
Option 2 is creating an AuthenticationPolicy in EXO, setting AllowBasicAuthSmtp to False (and likely for other protocols as well), and assign it to the (sending) mailbox associated with the app. https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/disable-basic-authentication-in-exchange-online
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Hi Michael,
I have followed all the steps, but when I get to the Fetch emails step in Thunderbird, I receive a message that IMAP outlook.office365.com doesn’t support the selected authentication method. Do you know what could be?
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The selected authentication method hasn’t been configured (eg OAuth2) or has been disallowed (eg Basic Auth/Normal Password) by your admins. OAuth2 needs to be explicitly configured by your tenant admins (first part of article).
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Hello Michel,
Is it necessary to register the thunder bird app in Azure ?
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If 1) basic auth has been disabled, and 2) users are not allowed to give consent to 3rd party apps for their data, yes.
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Hello Michel,
i follow all steps, but still not working. THe system, SMTP, could send out the email.
I received a message: Access to server smtp.office365.com with username not success.
retry – insert a new password – cancel
LikeLike
What is “the system”? When you configured Thunderbird with the smtp.office365.com host as SMTP endpoint, and provided the Thunderbird app – or any app withing to perform IMAP/SMTP using OAuth – with proper permissions, you should be OK, eg. “Read and write access to mailboxes via SMTP AUTH”. Also be advised that not all providers allow outbound traffic on port 25/465/587, which effectively blocks you from sending mail via SMTP from a client.
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Hello, another user said that this command is necessary.
Set-CASMailbox -SmtpClientAuthenticationDisabled $false
I had the same issue that receiving emails worked, but sending was not working. After that, it works perfectly!
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Good heads-up to add, thanks.
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With basic AUTH disabled for all users, it is possible for an Exchange server to have SMTP switched on with OAuth2 at least for some users? We want SMTP with basic AUTH for all 2000 users disabled by default but SMTP with OAuth2 enabled for all or some users. How is this done? I am looking for detailed instructions. Thanks!
LikeLike
On-premises, you cannot selectively disable basic auth for SMTP, i.e. through authentication policies in Exchange 2019. You can only disable Basic Authentication for some protocols using Exchange 2019, EAS, AutoDiscover, IMAP, MapiHttp, OAB, POP RPCHttp and EWS – see legacy authentication parameters for https://docs.microsoft.com/en-gb/powershell/module/exchange/new-authenticationpolicy
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Thanks, what about disabling basic auth for SMTP and switching modern oauth2.0 for SMTP on only (for specific mailboxes, perhaps). Can this be done? I am not interested in basic AUTH, but in SMTP only with modern oauth2.0.
LikeLike
Hi Michel,
We have disabled the legacy auth in our mail environment, but now the users who had Thunderbird cannot sync their shared mailboxes, no issue with the personal accounts using Oauth2. Before disabling the legacy auth everything worked like a charm.
The app is registered in Azure, and everything looks fine. Any clue about what could be happening?
Thanks in advance
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No. Did you check the Azure AD > Monitoring > Sign-Ins section to see what goes on?
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Thanks for answering, yes, in the sign-ins section I can see some interrupted requests while using TH, but just to provide more insights on the topic we’ve been able to configure the accounts in Thunderbird but in the username, we used the shared mailbox UPN (mailbox alias@tenant primary domain) that not match the actual shared mailbox address, using the mail address did not work as it does in Outlook.
BTW, good and very helpful article. 😉
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Thank You!!!! Your comment saved me some hours of worry.
The error message are everything but helpful.
For those who are facing similar problems, the IMAP error says:
“User is authenticated but not connected.”
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Did you change something else? When configuring shared mailboxes with mailbox-alias@tenant primary domain, I still have the message “User is authenticated but not connected”
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Same here! Found any solution?
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Great Article, thank you MIchel. I have a test case in a test tenant where once you authorise the thunderbird app it has removed OWA and Outlook for all users…
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Doesn’t make sense to me.
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This was due to my test tenant expiring. I spun up a new tenant and re-tested and all OK. On another note my test Thunderbird app doesn’t out of the box sync the GAL or pull down a copy of the calendar. A few extra plugins required to get this to work “out of the box”. In my opinion I would suggest using Outlook or OWA instead. Thunderbird is a bit limited in its use case for modern auth and proper collaboration setup out of the box
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still works well in 2022. Thanks!
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Very nice article. I followed the steps, but am hitting a snag.
I am using a personal outlook.com account. Thunderbird presents the MSFT login screen, but gives me the error “You can’t sign in here with a personal account. Use your work or school account instead.”
The authentication link works in a browser if I change the tenant from “common” to my personal tenant ID.
Is there any way to configure things so the common tenant works?
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VERY NICE TUTORIAL, SMOOTH AND GREAT!
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