Exchange 2010 SP1 UM Language Packs

The Exchange Server 2010 SP1 Unified Messaging (UM) Language Packs can be downloaded here. The version is 14.01.0218.015, dated 08/24/2010. Note that earlier this link referred to SP1 Beta material, as mentioned in this post.

Unified Messaging (UM) language packs allow an Exchange Server 2010 Service Pack 1 (SP1) UM server to speak additional languages to callers and recognize other languages when callers use ASR or when voice messages are transcribed.

The UM language packs contain, per language:

  • Pre-recorded prompts;
  • Grammar files that are used by a UM server to lookup the names of given users in the directory;
  • Text to Speech (TTS) translation so that content (e-mail, calendar, contact information, etc.) can be read to callers;
  • Support for Automatic Speech Recognition (ASR), which allows callers to interact with UM using the voice user interface (VUI);
  • Support for Voice Mail Preview which allows users to read the transcript of voice mail messages in a specific language from within a supported e-mail client such as Outlook or Outlook Web Access.
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About Michel de Rooij

Michel de Rooij, with over 25 years of mixed consulting and automation experience with Exchange and related technologies, is a consultant for Rapid Circle. He assists organizations in their journey to and using Microsoft 365, primarily focusing on Exchange and associated technologies and automating processes using PowerShell or Graph. Michel's authorship of several Exchange books and role in the Office 365 for IT Pros author team are a testament to his knowledge. Besides writing for Practical365.com, he maintains a blog on eightwone.com with supporting scripts on GitHub. Michel has been a Microsoft MVP since 2013.

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