Inbound e-mail not accepted after applying Exchange 2013 SP1

Ex2013 LogoAfter installing Exchange 2013 Service Pack 1 you may notice that inbound e-mail is not accepted and attempts to connect to port 25 will result in a timeout.

The application event log will contain event log entries ID 7012, generated by the MSExchangeFrontEndTransport, mentioning that “The service state for frontend transport is inconsistent. Current state – Inactive. Expected state – Active”:

image

When inspecting the component state from the Exchange Management Shell using:

Get-ServerComponentState <ServerID> -Component FrontendTransport

you will notice that it really is inconsistent, as Exchange will report that the component is active:

image

The quick workaround for this issue at the moment is to restart the Frontend Transport service:

Restart-Service MSExchangeFrontendTransport

After a restart of the service, or system restart if you must, the component state is working fine again and connections are accepted. In addition, the MSExchangeFrontendTransport will generate an event log entry ID 7009, “Retrieved the service state. Host service – FrontendTransport, Service state data – Active.”

Exchange and The UC Architects fellow Paul Cunningham discovered the same issue and blogged about it here.

4 thoughts on “Inbound e-mail not accepted after applying Exchange 2013 SP1

  1. Pingback: Dave Stork's IMHO : Exchange 2013 SP1 is out! And now?

  2. Pingback: NeWay Technologies – Weekly Newsletter #84 – February 27, 2014 | NeWay

  3. Pingback: NeWay Technologies – Weekly Newsletter #84 – February 28, 2014 | NeWay

  4. Pingback: Exchange 2013 SP1 is out! And now? » Dave Stork's IMHO

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