Teams Mobile & Account Switching

Teams

Update: Added note about Intune App Protection policies.

One of the most requested features for Microsoft Teams on UserVoice is the ability to switch accounts. When you are working in consulting like me, chances are you need to switch accounts very often. This means you need to log in and out of every account to interact with their or guest access teams. Meanwhile your company might also be sending you messages, so you have to log in there as well. Now, on desktops one can leverage browsers’ private mode to accomplish simultaneous logons, but for mobile clients such alternative does not exist. All in all, this situation is far from ideal.

Now, the mobile workforce can rejoice, as iOS and Android received a client update (1.0.8.0 on iOS, don’t have Android device at hand currently). The updated client allows them to add more than one account, and quickly (and I mean quickly) switch between these accounts and guest accounts.

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More button

To add an account, open the menu (), open Settings and select Add account at the bottom to add an existing account to your configuration.

After you finish adding accounts, you can switch between accounts by opening the menu, and selecting one of the accounts or guest access which are shown at the bottom, grouped with the account they belong to. Example is shown right (yes, this is dark mode).

To remove an account, activate the account (by selecting it or one guest access), open the menu, and select Settings and Sign Out.

Another benefit is when your tenant is Azure Information Protection enabled. After logging in, you get prompted and need to restart the Teams app. That annoyance doesn’t happen when switching accounts, as the app remains logged in when switching.

Note that at the moment, badges are only updated within the same account and guest access.

raNote that you cannot configure more than one account which has Intune App Protection configured. If you already have an IAP-enabled account and another gets IAP enabled, Teams requires you to pick one of the IAP accounts to be removed from the Teams app configuration.

Now, the only thing left to do is hope this functionality will arrive for Teams Desktop soon.

This entry was posted in Teams and tagged by Michel de Rooij. Bookmark the permalink.

About Michel de Rooij

I'm a Microsoft Office Apps and Services MVP, with focus on Exchange Server, Office 365 and with a PowerShell affection. I'm is a consultant, publisher of EighTwOne, published author, and speaker. You can find me on Twitter, LinkedIn, Facebook.

2 thoughts on “Teams Mobile & Account Switching

  1. I just tried this out on Android by adding my company Teams account alongside my free Teams account, and it works, well it would if I allowed my private phone to be managed by my companies Azure account. I wonder how it would cope with multiple customers all enforcing device management? Probably can’t, so I suppose I can just add myself as a Guest in the team instead.

    Looking at my Teams on desktop (Windows 10) at the office, I’ve added myself as a Guest in another team and it switches between them in a kind of “logout,login” way, so I assume the underlying code is already present for switching between full accounts like the mobile app.

    Like

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