It has been over 5 years (wait, what?) since I wrote an article on Role-based Access Control, or RBAC, in Exchange 2010. At that time, RBAC was a big architectural change in Exchange 2010 over Exchange 2007.
Present day, RBAC is still a much neglected topic in many Exchange organizations. It must be said that most organization can happily live with the default RBAC configuration. They have no need to dive in this versatile model to set up granular permissions in their organization. In bigger organizations, this configuration can also easily become quite complex.